Refund policy

 

Return Policy

Items may be returned within 7 days of receipt following these terms:

  1. Contact us immediately by email requesting a return authorization.
  2. The item must then be shipped back to us at buyer's expense immediately with ‘signature required’ for delivery and must use, at a minimum, the same shipping method, packaging quality, and be adequately insured.
  3. If a return is requested after the 7-day return period expires, it will not be granted nor honored in any way.
  4. When a discount of any kind is requested and given, all sales are final.
  5. We do not accept returns on damaged items (see below).
  6. We typically issue refunds within 2 business days of the receipt of a returned item.

 

Damaged Delivery and Damaged Returns

We do not issue refunds for items that are returned in a damaged or otherwise unsellable state - returns must arrive here in the exact same condition as they were shipped to you. If an item was damaged in transit to the buyer, then the buyer is responsible for documenting the damage fully and accurately (with photos, descriptions, and with documentation with the delivery personal if possible) in anticipation of filing an insurance claim. Claims must be filed within 7 days of receipt to be honored.